A NOTE FROM HAMISH + MILO
you scanned.
we’re chuffed.
Thanks for giving us a little more of your time. We’re still a small company, and hearing what you actually think helps us make Seren better.
No script. No five-star performance.
Just you, being honest.
Good, bad, weirdly specific — we want to hear it.
01 / A QUICK POINTER
camera shy?
same.
Here’s how to record your review. A phone, a bit of light, and whatever you actually think. No production crew required.
Five minutes for the whole thing.
Your video doesn’t need to be five minutes long.
02 / OVER TO YOU
the honest
version, please.
What did you like? What would you change? What surprised you?
We’ll watch it ourselves.
That’s kind of the point.
— Hamish + Milo
a note on your video.
We collect your name, email, optional order number and video so Hamish and Milo can read your feedback and send your discount. Your submission is stored in Seren’s Google Drive folder, with an email notification to Hamish. Upload details are also stored securely to help interrupted uploads resume. Your video isn’t published automatically or added to a public review site.
Want it removed, or need a hand? Email hamish@theseren.life. Playing the tutorial connects to YouTube.